Integrated care management

Care management is everything we do to help you get and stay healthy.

To make sure you get the best possible care, we use an integrated care management model. This model means that, when appropriate, our medical, behavioral health (mental health and/or substance use), and social care managers work closely with you and each other to coordinate the care you need.

We provide three types of integrated care management services:

If you have specific medical needs and conditions, such as a high-risk pregnancy, cancer, HIV/AIDS, a behavioral health problem, or any other ongoing health condition, we can:

  • Help you make and keep appointments
  • Customize health information for you
  • Help you find out what resources and benefits you can get
  • Coordinate your care with your doctors
  • Help you learn about alternatives and resources for continuing care, and how to obtain it when your benefits are exhausted

Call us at 888.257.1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m., to talk to a care manager. We’re happy to help. 

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