My information + tools
You have many ways to update your information, including through your member portal, a self-service tool.
Don't have an account yet? Sign up here! Or download the free Tufts Health Plan app to access your member portal on your mobile device. The app is available at the Apple App Store or Google Play.
You can also:
- Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 am to 5 pm.
- Send us an email
- Send us mail at:
Tufts Health Plan
Attn: Claims Department
P.O. Box 524
Canton, MA 02021-1166
Did you lose your health coverage?
We’re here to support your health and well-being during this challenging time.
My Ombudsman
Need help accessing the benefits and services covered by your plan? Your Ombudsman is here to help.