My Information + Tools

Keep your information updated so we can give you the best care possible.

• Update your personal information
• Request a new ID card
• Change your primary care provider

You have many ways to update your information, including through your member portal, a self-service tool.

Don't have an account yet? Sign up here! Or download the free Tufts Health Plan app to access your member portal on your mobile device. The app is available at the Apple App Store or Google Play.

You can also:

• Call us at 888.257.1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m.
• Send us an email
• Send us mail at:

           Tufts Health Plan
           Attn: Member Services
           P.O. Box 9194
           Watertown, MA 02471-9194