OneCare Prior Authorizations "Standard PA, Approved" Approved Total PA % Approved SRF 12767 13170 96.94% Grand Total 12767 13170 "Standard PA, Denied" Denied Total PA % Denied SRF 403 13170 3.06% Grand Total 403 13170 "Standard PA, Approved After Appeal " Approved Total Appeal % Approved SRF 17 44 38.64% Grand Total 17 44 "PA, Review Extended and Approved" Approved Total Approval % Approved SRF 60 65 92.31% Grand Total 60 65 "Expedited PA, Approved" Approved Total PA % Approved SRF 1052 1106 95.12% Grand Total 1052 1106 "Expedited PA, Denied" Denied Total PA % Denied SRF 54 1106 4.88% Grand Total 54 1106 "Standard PA, Average TAT (Hours)" Average TAT SRF 46:39:20 "Standard PA, Median TAT (Hours)" Median TAT SRF 45:27:04 "Expedited PA, Average TAT (Hours)" Average TAT SRF 9:12:43 "Expedited PA, Median TAT (Hours)" Median TAT SRF 11:14:37 Key: PA- prior authorization SRF- members who have a social risk factor non- SRF- members who do not have a social risk factors Standard PA turn around time- 14 calendar days Expediaited PA turn around time- 72 hours SRF is defined as: (1) receipt of the low-income subsidy or being dually eligible for Medicare and Medicaid (LIS/DE); or (2) having a disability (determined using the variable original reason for entitlement code (OREC) for Medicare using the information from the Social Security Administration and Railroad Retirement Board record systems