In-home Behavioral Services (IHBS)

In-home behavioral services (IHBS) combine medically necessary behavior management therapy and behavior management monitoring.

Behavior management therapy

Behavior management therapy treats challenging behavior that interferes with the successful functioning of a child or teen. A behavior management therapist works with you to eliminate and/or improve behaviors related to behavioral health condition(s). These services include:

  • Observing and assessing a child or teen’s behavior
  • Developing a behavior plan
  • Supervising and coordinating interventions
  • Training to address and meet behavior goals

Behavior management monitoring

Behavior management monitoring includes putting the behavior plan into action, monitoring behavior, providing support and reporting on the child's or teen’s progress.

How to get IHBS

IHBS are hub-dependent, meaning they require referral from a clinical-hub provider — an outpatient, in-home therapy or intensive care coordination provider — who coordinates the child's or teen’s care and works together with other service providers.

With a clinical hub in place, the IHBS provider can call one of our behavioral health care managers at 888.257.1985 (TTY: 711) for IHBS authorization.

To find an IHBS provider in your area, please see our In-home behavioral services (IHBS) provider guide below.

In-home behavioral service (IHBS) providers

Massachusetts regions: Greater Boston, Central, Northern, Southern, and Western

 

Greater Boston

Provider

City/Town

Phone
number

Linguistic
capacity

Specialty
populations

Edinburg Center

Lexington

781.761.5134

- Spanish

- Autism
- Developmental
disabilities 

Family Service
of Greater Boston

Jamaica Plain

617.523.6400

- Spanish
- Haitian Creole

- Autism
- PDD and
spectrum
disorders

The May Institute

West Roxbury,
Walpole

617.325.6700

- Spanish

 

Toward
Independent
Living &
Learning (TILL)

Dedham

781.302.4600

 

 

Central

Provider

City/Town

Phone
number

Linguistic
capacity

Specialty
populations

Counseling &
Assessment
Clinic of
Worcester, LLC

Fitchburg,
Worcester 

508.756.5400
Ext. 101 

 

 

Edinburg Center

Lexington

781.761.5057

- Spanish

- Autism
- Developmental
disabitlies

LUK Crisis Center

Fitchburg,
Webster,
Worcester

800.579.0000
Ext. 2500

 

- Austism
spectrum
disorder

SMOC Behavioral
Health Services

Framingham,
Marlborough

508.879.2250

- Spanish
- Portuguese  

 

Y.O.U., Inc.    

Worcester,
Southbridge

508.849.5600
Ext. 220

 

- Male and
female
mentors

Gardener

978.632.2321
Ext. 16

- American
Sign Language

 

Northern

Provider

City/Town

Phone
number

Linguistic
capacity

Specialty
populations

Communities
Collaborative

Merrimac

978.346.0266

 

 

The May Institute

Lynn

508.660.1510
Ext. 239

 

 

Toward
Independent
Living &
Learning (TILL)

Peabody

781.302.4616

   

Southern

Provider

City/Town

Phone
number

Linguistic
capacity

Specialty
populations

Justice Resource
Institute (JRI)

Cape Cod,
Plymouth

508.880.2835

   

The May Institute

Fall River

508.675.5888
508.678.0041

- Portuguese  

Western

Provider

City/Town

Phone
number

Linguistic
capacity

Specialty
populations

Behavioral Health
Network (BHN)

Springfield,
Robert Van Wart

413.737.0960

   

Brien Center
for Mental Health
and Substance
Abuse Services

Pittsfield,
Berkshire County      

413.499.0412

 

 

North Adams

413.664.4541

   

Great Barrington

413.528.9156

   

Community Services       
Institute   

Springfield

413.739.5572

 

- Severe autism
- Self-injurious
- Aggressive

Clinical &
Support Options

Springfield

413.737.9544

 

 

Northampton

413.582.0471

   

Greenfield

413.774.1000

   

Pittsfield

413.236.5656

   

Gandara Center

Springfield

413.846.0445
413.846.0446

- Spanish

 

The Key Program

Springfield

413.781.6485
413.733.3113
Ext. 1   

 

                 

Berkshire County         

413.443.7218

   

Greenfield,
Northampton

413.772.6422

   

Easthampton

413.733.3113

   

James Levine &
Associates, PC

Hadley

413.534.7400

 

- Autism
spectrum
disorder
- NVLD
- Developmental
disabilities

Valley Psychiatric
Services

Springfield

413.827.8959

- Spanish
- Vietnamese