Behavioral Health (Mental Health and Substance Use Disorder)

Your Behavioral health (BH) benefits include a number of different types of services and levels of care.

We encourage you to take advantage of your behavioral health (BH) benefits if you need help managing a BH condition, such as:

To learn more about these and other BH conditions, visit our online health guide.

We can help you understand your mental health and substance use benefits and access care.

Tufts Health Plan provides support, information, and tools to help members coping with these issues. These benefits include:

  • Outpatient mental health and substance use disorder treatment
  • Emergency and inpatient mental health and substance use disorder services
  • ​Applied behavioral analysis (ABA) services for autism spectrum disorders

To learn more about your benefits, contact member services at 888-257-1985 (TTY: 711) or visit our website to learn more .

Looking for a behavioral health care provider?

You don’t need a referral from your primary care provider (PCP) to see a BH care provider. But your PCP may be able to help you find a professional in your area.

Several types of providers may offer outpatient counseling services. Learn more about what providers might be right for you.

To locate a provider try our online tool.

Find a BH provider

If you need help, call your PCP or our member services team at 888-257-1985 (TTY: 711). We are available Monday to Friday, from 8 a.m. to 5 p.m.