Family Support and Training (FS&T)

Family support and training (FS&T) are services that a parent(s) or caregiver(s) of a child or teen under the age of 21 can get where they live to help them provide the emotional and behavioral health support and care the child or teen needs.

Services for a parent/caregiver may include:

• Education, coaching and training
• Assistance with child-serving systems (e.g., Departments of Children and Families, Mental Health and Youth Services)
• Help finding peer/parent support and self-help groups
• Help identifying formal and community resources (e.g., after-school programs, food assistance and summer camps)

Family support and training services are hub-dependent, meaning they require referral from a clinical-hub provider — an outpatient or in-home therapy provider — who coordinates the child's or teen’s care and works together with other service providers. FS&T services are also provided in conjunction with intensive care coordination services within the community service agency. FS&T does not require prior authorization.

FS&T providers can call one of our behavioral health care managers at 888-257-1985 (TTY: 711) for more information.

To find an FS&T provider or Intensive Care Coordination Agency in your area, visit our Find a Doctor, Hospital, or Pharmacy tool:

• Select Mental Health and/or Substance use tab
• Go to: “Are you looking for a doctor or hospital,” and select “I’m not sure”
• Select a type of service from the drop-down list:
  • Family Support and Training OR
  • Intensive Care Coordination