Getting In Touch With Us

If you are ill or need immediate medical care, please contact your health care provider or, in an emergency, call 911 or go to the nearest medical facility.

Main phone number: 617-972-9400 (711 for Telecommunications Relay Services/TRS)

Member Services hours (unless otherwise noted):

Monday - Thursday:
8:00am to 7:00pm
8:00am to 5:00pm

Looking for Specific Contact Information?

Select a specific area below to get the right information.

  • Members

    Includes Employer, Individual and Family plans, Carelink and Medicare Preferred plans. 

    Contact Information
  • Providers

    A complete list of phone numbers for Tufts Health Plan Providers.

    Contact Information
  • Brokers

    Phone numbers for current and prospective brokers for all locations.

    Contact Information
  • Employers

    Sales and technical support phone numbers for current and prospective employers. 

    Contact Information
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