Update Your Personal Information

There are three ways you can update your information:

  • Visit your member portal (link opens outside Tufts Health Plan’s website). Don’t have a member portal account yet? Sign up! (link opens outside Tufts Health Plan’s website). Or download the free Tufts Health Plan app to access your member portal on your mobile device. The app is available at the Apple App Store or Google Play.
  • Call us toll-free at 855.393.3154 (TTY: 711). 
  • Send us mail:

Tufts Health Plan
Attn: Member Services
P.O. Box 9194
Watertown, MA 02471-9194

Be sure to let us know if:

  • Your address, phone number or email changes
  • Your marital status changes
  • You become pregnant or have a baby
  • Your income changes
  • You get new health insurance
  • Your immigration status changes
  • You no longer get Medicare benefits
  • You no longer get MassHealth benefits

If you have any questions, call us at 855.393.3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. We’re happy to help you update your personal information or answer questions.


H7419_4520_CMS Approved
Page modified on: 4/7/2016 7:02:32 PM