Your Member ID Card

Once you’re enrolled in Tufts Health One Care, you’ll get a member ID card (see below). This card has important information for you and your providers.

  • Always show your ID card when you go to a health care provider or pharmacy.
  • If your ID card is ever damaged, lost or stolen, call us toll-free at 855-393-3154 (TTY: 711) right away. We will send you a new card.

You can also request a new member ID card with your member portal (link opens outside Tufts Health Plan's website), our self-service tool. With your member portal, you can do things like keep track of your medical history as well as:

  • Choose or change your primary care provider (PCP)
  • Update your contact information

Don’t have an account? Sign up today! (link opens outside Tufts Health Plan’s website). Or download the free Tufts Health Plan app to access your member portal on your mobile device. The app is available at the Apple App Store or Google Play.

H7419_4520_CMS Approved
Page modified on: 4/7/2016 6:59:33 PM