Understanding your vision benefits

Seeing clearly is a vital part of good health

That’s why Tufts Health One Care (Medicare-Medicaid plan) offers coverage for routine eye exams and other vision services through the EyeMed Vision Care network. EyeMed offers you the freedom to choose your care from a list of thousands of eye care providers.

What does my vision benefit include?

Tufts Health One Care covers the following as part of your vision benefit through EyeMed:

  • Routine eye exam once per benefit year
  • One pair of eyeglasses or contacts once every two years
  • Discounts for non-covered services

To find a participating EyeMed vision provider, visit the EyeMed website. You can also call EyeMed at 1-866-591-1863 (TTY: 711), Monday through Saturday 7:30 a.m. to 11 p.m., and Sunday, 11 a.m. to 8 p.m. for more information.

Once you've had an eye exam, bring your vision prescription to a participating EyeMed provider (link opens outside Tufts Health Plan's website) to learn more about covered eyewear options. You can also call EyeMed at 1-866-591-1863 (TTY: 711) for more information.

EyeMed Member Portal

EyeMed’s Member Portal is your one-stop-spot to quickly and easily manage your vision benefit. There, you can:

  • View benefit details
  • Confirm eligibility
  • Check claim status
  • Print a replacement ID card
  • Locate an in-network provider
  • Schedule an appointment online
  • Get health and wellness information
  • Access currently available special offers for members-only savings

EyeMed’s Member Portal also has been updated to include:

  • Automatic sizing to fit the screen of any device
  • Savings summary showing money you saved using your vision
  • benefit
  • English-to-Spanish translation