Understanding your vision benefits

Seeing clearly is a vital part of good health

That’s why Tufts Health One Care (D-SNP) offers coverage for routine eye exams and other vision services through the EyeMed Vision Care network. EyeMed offers you the freedom to choose your care from a list of thousands of eye care providers.

Young woman getting an eye exam.

What does my vision benefit include?

Tufts Health One Care covers the following as part of your vision benefit through EyeMed:

  • Routine eye exam once per benefit year
  • One pair of eyeglasses or contacts once every two years and an allowance of $300 for frames and lenses
  • Discounts for non-covered services

To find a participating EyeMed vision provider, visit the EyeMed website. You can also call EyeMed at 1-866-591-1863 (TTY: 711), Monday through Saturday 7:30 a.m. to 11 p.m., and Sunday, 11 a.m. to 8 p.m. for more information.

Once you've had an eye exam, bring your vision prescription to a participating EyeMed provider (link opens outside Tufts Health Plan's website) to learn more about covered eyewear options. You can also call EyeMed at 1-866-591-1863 (TTY: 711) for more information.

EyeMed Member Portal

EyeMed’s Member Portal is your one-stop spot to quickly and easily manage your vision benefit. There, you can:

  • View benefit details
  • Confirm eligibility
  • Check claim status
  • Print a replacement ID card
  • Locate an in-network provider
  • Schedule an appointment online
  • Get health and wellness information
  • Access currently available special offers for members-only savings

EyeMed’s Member Portal also has been updated to include:

  • Automatic sizing to fit the screen of any device
  • Savings summary showing money you saved using your vision benefit
  • English-to-Spanish translation
Disclaimers

Tufts Health One Care is a Dual Special Needs Plan (D-SNP) health plan that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook (2026).

If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. (Please note: Our hours shift to Monday through Friday, from April 1 through September 30). The call is free.

Si habla español, tiene disponible los servicios de asistencia de idioma gratis. Llame al 1-855-393-3154 (TTY: 711), siete días de la semana, de 8 a.m. a 8 p.m. (Ten en cuenta lo siguiente: Del 1 de abril al 30 de septiembre, nuestro horario pasa a ser de lunes a viernes). La llamada es gratuita.

You can get this document for free in other formats, such as large print, formats that work with screen reader technology, braille, or audio. Call 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. (Please note: Our hours shift to Monday through Friday, from April 1 through September 30). The call is free.

The List of Covered Drugs and/or pharmacy and provider networks may change from time to time throughout the year. We will send you a notice before we make a change that affects you.

Benefits may change on January 1 of each year.

H5314_7960_C