Fraud and Abuse

You can help reduce health care fraud and abuse. Here are a few examples of potential fraud and abuse:

  • Billing for health care services you never got
  • Loaning a member ID card to others for the purpose of getting health care services or prescription drugs
  • Being asked to provide false or misleading health care information

To report potential health care fraud and abuse or if you have questions, please call us toll-free at 855.393.3154 (TTY: 711), Monday through Friday, from 8 a.m. to 8 p.m., or email fraudandabuse@tufts-health.com. You do not need to provide your name or member information. You can also call our toll-free confidential hotline anytime at 877.824.7123 or send an anonymous letter to us at: 

Tufts Health Plan
Attn: Fraud and Abuse
P.O. Box 9194
Watertown, MA 02471-9194

H7419_4520_CMS Approved
Page modified on: 4/7/2016 6:56:54 PM