Behavioral Health Intensive Clinical Management (ICM)

We offer you behavioral health intensive care management based on your needs, your utilization and/or any related medical conditions, if you:

  • Have severe behavioral health (mental health and/or substance use disorder) issues

  • Have two or more behavioral health inpatient hospital admissions during a 12-month period

  • Have three or more behavioral health emergency room visits during a 12-month period

  • Have not accessed or cannot access community-based services

  • Experience a catastrophic event

  • Have a history of multiple hospitalizations

  • Are newly diagnosed with a major mental illness

  • Have special needs or cultural issues that require multiple agencies to coordinate services

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