Fraud and Abuse

We need you to help us cut health care fraud and abuse. This is one way we can all help curb rising health care costs. 

What does it look like? Here are some ways you could be a victim of fraud and abuse: 

  • You are sent bills for health care services you did not get
  • Someone asks for your member ID card to get health care services 
  • Someone asks you to give false health care information

If you see fraud and abuse, please let us know right away. We have made it easy for you to report it. You can: 

  • Call 866.738.4116 (TTY: 711)
  • Call our hotline at 877.824.7123. You do not have to tell us your name. 
  • Email fraudandabuse@tufts-health.com. You do not have to tell us your name. 
  • Send a letter to:

               Tufts Health Plan
               Attn: Fraud and Abuse
               705 Mount Auburn Street
               Watertown, MA 02472

               You do not have to tell us your name.

You also can reach out to the state. Call 401.222.2566 or 401.274.4400, extension 2260. Or send a letter to:

Medicaid Fraud Control Unit
Office of the Attorney General
150 South Main Street
Providence, RI 02903

Questions? 

You can call us at 866.738.4116 (TTY: 711). We’re open Monday through Friday, from 8 a.m. to 6 p.m.