Statement on Steward hospital closures

If you are affected by the upcoming closures of Carney Hospital and Nashoba Valley Medical Center.

Holiday hours

In observance of the Labor Day holiday, our Member Services departments will be closed on Monday, September 2. We apologize for any inconvenience.

Your member ID card

You should get a Tufts Health RITogether member ID card shortly after you are enrolled. This card holds important data. As a RIte Care, Rhody Health Partners or Medicaid Expansion member, you will also have a Rhode Island Medicaid ID card. This card is known as the Anchor card.

  • Carry your Tufts Health RITogether ID and Rhode Island Medicaid card with you at all times. Show them at health care providers or pharmacies.
  • Is your ID card damaged, lost or stolen? Call us right away at 866-738-4116 (TTY: 711). We’re available Monday through Friday, from 8 am to 6 pm. We will send you a new card.

You can view or get a new member ID card through your online member portal.