Trauma resources

Support for coping with traumatic events

We’re here to help 

Whether you’re feeling frightened, alone, sad, angry or all those emotions, these resources can help you take the first steps toward coming to terms with a traumatic event.  

24/7 phone & online crisis support 

The 988 Suicide & Crisis Lifeline offers phone, text or chat support if you are having a mental health or substance abuse crisis, or emotional distress. 

SAMHSA’s National Helpline, at 800-662-4357 (TTY: 800-487-4889), provides referrals to local treatment facilities, support groups and community-based organizations if you are facing mental health disorders, substance use disorders or both. SAMHSA’S Disaster Distress Helpline, at 800-985-5990, provides 24/7 crisis counseling for emotional distress related to a disaster. SAMHSA is the Substance Abuse and Mental Health Services Administration, which is an agency of the U.S. Department of Health and Human Services.

SAMHSA also offers helpful support and additional resources for those coping with different types of disasters and trauma.

On-demand resources 

These resources are offered at no cost and are available to everyone. Feel free to share with family and friends. 

Weekly live classes 

Our Living Well at Home program offers more than seven hours of live virtual programming every week. Classes are available to anyone, at no cost, and are easy to access via Zoom (you don’t need to be on camera). Feel free to share with family and friends. Many of these classes are also recorded so you can watch them again when you want to. Classes that may be helpful for coping with trauma include: 

  • Yoga — Mondays and Wednesdays at 5:15 p.m. ET  
  • ​Guided Mindfulness Sessions — Tuesdays, Wednesdays and Thursdays at 8:30 a.m. ET 

To see all classes available visit www.tuftshealthplan.com/livingwellathome.

Upcoming live events & workshops 

These workshops will be available to everyone at no cost. Feel free to share with family and friends.   

The First Step to Healing 
Rachel Shanshiry, LMHC, M. Ed., CCATP 
Wednesday, December 13 from 6 – 7 p.m. ET 

Register now

While there is no right way to heal, research highlights five characteristics shown to help adults and children who have experienced trauma: Hope, safety, connectedness, calm, and a belief in oneself and one’s community. We will outline healthy coping strategies that build on these strengths. Learn about the importance of self-care, realistic expectations, and small goal setting. We will offer concrete ways for community members to support their families and loved ones, especially children. This session will wrap up with shared messages of hope, relevant resources and Q & A.

Rachel Shanshiry is a licensed mental health counselor who specializes in treating anxiety and stress, mood disorders, and loss and trauma.

Facing and Feeling Grief Through Mindful Awareness 
Rebecca Wing, LCPC 
On-demand recorded session

Watch now

Experiencing loss can leave us feeling aimless, confused and heartbroken — to the point where it becomes difficult to focus on our daily needs. But it’s possible to learn to face grief by allowing ourselves to feel it instead of turning away. Mindfulness practice helps us explore how grief shows up in our lives and experiment with letting it go when our focus needs to be elsewhere. We will strengthen the ability to make room for difficult feelings, without becoming consumed by them.

Rebecca Wing is a licensed clinical professional counselor. She co-founded the Mindfulness Retreat Center of Maine with her husband Terry Fralich.

Teladoc® 

Find out how convenient virtual care visits can be with Teladoc. Teladoc licensed providers can provide confidential support to you and your dependents with concerns such as anxiety, depression, trauma or PTSD by video or phone.1

AbleTo

AbleTo Virtual Therapy offers an eight-week online therapy program to help you manage stress, anxiety and depression. Connect with skilled and compassionate counselors by phone or video chat from the privacy of your home.2

  1. In the case of an emergency, please call 911 or visit the nearest emergency department. Telehealth virtual health care services (provided by Teladoc®) are available to Tufts Health Plan commercial members (not including Tufts Health Direct) who have this benefit; cost share may apply. If you’re not sure whether your plan includes Telehealth by Teladoc please ask your employer. Your regular health care providers may also offer virtual health care services to you — please contact them directly for additional details. Cost share applies.
  2. Member cost sharing may apply. Refer to your plan documents for specific benefit and coverage details.