Your health plan covers a broad range of treatment options for addiction, including:
- Inpatient detoxification and residential treatment
- Partial hospital programs and intensive outpatient programs
- Structured outpatient addiction programs (SOAP)
- Outpatient therapy and medication management
- Medication-assisted treatment, including methadone maintenance and use of Suboxone
- Medications used to treat addiction
- Naloxone (Narcan) needs no prescription and has no copayment. This medication can reverse an opioid overdose.
Tufts Health Direct network
Tufts Health Direct has a contracted network that includes facilities, programs and practitioners located throughout our service areas.
If you need help getting the right care, call member services at 888-257-1985 (TTY: 711). Our staff will help you find the programs and services you need. We are available Monday to Friday, from 8 a.m. to 5 p.m.
Peer Support Program
Tufts Health Plan has a Peer Support program to support members who are in early recovery from the use of opiates, alcohol or other substances. Certified Peer Recovery Specialists coordinate care for members who recently needed medical care for a substance use-related illness. This includes members who:
- Were hospitalized on a medical unit for detoxification
- Were identified as having substance use problems while hospitalized for a medical condition
- Have medical problems caused or worsened by substance use
Peer Recovery Specialists support members during periods of transition from 24-hour levels of care. The Peer Recovery Specialist serves as a role model, mentor and advocate. The specialist encourages members to regain their independence, develop self-advocacy skills, and participate in treatment and recovery-oriented activities as needed. The Peer Recovery Specialist supports members with their transition back into the community, helping to prevent relapse and promote long-term recovery.
For more information about the Peer Support program, call member services at 888-257-1985 (TTY: 711). We are available Monday through Friday from 8 a.m. to 5 p.m.
Need help with behavioral health (BH) (mental health or substance use disorders) issues?
Our BH service navigation program can provide you with personal support from the start.
To learn more about the program call 888-257-1985 (TTY: 711) and ask to talk with a BH service navigator or click here.
Consumer Advisory
The Massachusetts Attorney General's office issued a consumer advisory about scams involving out-of-area substance use disorder facilities.
Additional info
Alcohol & substance use resources
For information and support, see our alcohol and substance use disorder resources page.
State Support
Massachusetts Help Line is a statewide public resource for finding substance use treatment and recovery services.