Due to scheduled maintenance, our phone lines and secure portals will be unavailable Saturday, July 24th from 7am – 7pm. We apologize for any inconvenience and thank you for your patience.
We are committed to providing access to high-quality health care coverage and services to help you and your family stay healthy. Our health plans offer benefits for everything from preventive care to behavioral health services.
Take advantage of digital tools for 24/7 access to your benefits anywhere at no cost, such as Telehealth virtual care services provided by Teladoc®1. Or, explore our wide choice of health and wellness resources, save with member-only discounts, and much more.
For plans that include pharmacy benefits, we cover thousands of medications and offer mail service, which provides the added convenience of home delivery instead of going to a retailer.
To help you get started quickly with your new plan, we offer a variety of programs, resources and tools, which are no cost for most plans:
Activate your secure account online or through our mobile app to quickly and securely access your health plan benefits information.
Use our provider search tool to choose your primary care provider. Even if your plan doesn’t require one, it’s good to have a PCP as your guide to navigate the health care system.
Access Telehealth (provided by Teladoc®)1 Virtual Health Care Services at no cost, for everyday care, behavioral health and dermatology services - by web, phone or mobile app.
Call Member Services at 800.462.0224 or at the number on your Member ID card.
Take your benefits to go with our free "Tufts Health Plan" mobile app.
Use this member guide to explore the programs and services that are available to you.
Just call Member Services at 800.462.0224 or at the number on your Member ID card