Quality of Care
Tufts Health Plan is committed to improving the quality of clinical care provided by its participating providers and services delivered to its members. We have programs in place to continuously monitor and evaluate the quality of member care, improve member health outcomes, access to care and quality of service. We focus on providing a supportive, collaborative environment to help our participating providers improve the safety of their practices through member and provider education, along with linking technology solutions to patient safety and quality improvements. Our commitment has consistently produced high ratings year after year for the quality of our health plans by the National Committee for Quality Assurance and the Centers for Medicare and Medicaid Services.