Tufts Health One Care, our Duals Special Needs Plan (HMO D-SNP) for people ages 21 – 64, gives you the medical, behavioral health (mental health and/or substance use), pharmacy, vision and dental benefits of MassHealth (Medicaid) and Medicare, plus much more.
As a member, you get access to:
- A care manager who works with you and your medical, behavioral health and social care providers to coordinate your overall care
- A personalized care plan to help you achieve your health and wellness goals
- Health support any time with our 24/7 NurseLine
- Primary care providers and specialists near you
- A member services team that speaks your language
- Long-term services and supports (LTSS) and community-based supports to help you with all your medical and social needs
- Instant savings card - members receive a quarterly allowance to spend on select over-the-counter products
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Disclaimers
Tufts Health One Care is a Dual Special Needs Plan (D-SNP) health plan that contracts with both Medicare and MassHealth (Medicaid) to provide benefits of both programs to enrollees. Enrollment in the plan depends on the plan’s contract renewal with Medicare.
This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook (2026).
If you speak Spanish, language assistance services, free of charge, are available to you. Call 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. (Please note: Our hours shift to Monday through Friday, from April 1 through September 30). The call is free.
Si habla español, tiene disponible los servicios de asistencia de idioma gratis. Llame al 1-855-393-3154 (TTY: 711), siete días de la semana, de 8 a.m. a 8 p.m. (Ten en cuenta lo siguiente: Del 1 de abril al 30 de septiembre, nuestro horario pasa a ser de lunes a viernes). La llamada es gratuita.
You can get this document for free in other formats, such as large print, formats that work with screen reader technology, braille, or audio. Call 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. (Please note: Our hours shift to Monday through Friday, from April 1 through September 30). The call is free.
The List of Covered Drugs and/or pharmacy and provider networks may change from time to time throughout the year. We will send you a notice before we make a change that affects you.
Benefits may change on January 1 of each year.
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