Change Your Doctor

Your primary care provider (PCP)

As a Tufts Health Plan, you need to choose a PCP. Your PCP is the doctor you call first, unless it's an emergency. As the doctor who coordinates your care, they get to know you and your health needs so you get the best possible care at all times.

If you need to choose or change your PCP

Use our Find a Doctor, Hospital, or Pharmacy tool. You can search by name, location, plan, gender, and more.

If you need help choosing a PCP or would like more information about a specific doctor, please call us at 888.257.1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We're happy to help.

You can also change your PCP through your member portal. With the member portal, you can manage your health care 24/7 and do things like:

  • Order a new ID card
  • Check if your PCP needs to get prior authorization (permission) for you to get a service
  • Check the status of a claim or an authorization
  • Update your personal information