Holiday hours

In observance of the New Year's holiday, our Member Services departments may be closed or have reduced hours. Please view our full list of hours.

24/7 NurseLine

Get expert advice

Concerned about a minor skin rash or an ongoing condition like diabetes? You can call our 24/7 NurseLine at 888-MY-RN-LINE (888-697-6546) and talk with a registered nurse any time, day or night. Our NurseLine nurses are available 24/7 if you: 

  • Need help deciding whether or not you should go to the emergency room
  • Want advice about treatment options
  • Have questions about prescriptions or medical procedures
  • Need to find a doctor or hospital
  • Want to learn more about an ongoing condition

Our 24/7 NurseLine does not replace a doctor. If you need immediate medical attention, you should call 911 or go to a nearby emergency room. For behavioral health (mental health and/or substance use) emergencies, you should contact your local emergency services provider. For non-urgent issues, you should contact your health care provider.

Questions?

Call us Monday through Friday, from 8 a.m. to 5 p.m. We're happy to help.

888-257-1985