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A care coordinator develops a customized and flexible plan of care and makes sure the child or teen gets the right medically necessary services at the right time.
ICC includes an individualized care planning team that:
Providers are required to notify THPP at the start of providing these services and then to obtain prior authorization after 42 days.
For more information the ICC provider can call one of our behavioral health care managers at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m.