Secure Member Portal

Manage your account online

Discover the convenience of mytuftshealthplan.com, the secure and easy way to better manage your health care coverage and make smart decisions about your health.

Who can register for mytuftshealthplan.com?

Tufts Health Plan subscribers with a commercial plan (the person insured, either direct or through his/her employer).
Covered dependents of Tufts Health Plan subscribers with a commericial plan, age 18 or older.
Members with the following plans MAY NOT register for mytuftshealthplan.com: Tufts Health Direct, Tufts Health Together, Tufts Health Unify, Tufts Medicare Preferred or Tufts Health Plan Senior Care Options (SCO) plans.
If you are a Tufts Health Plan Medicare Preferred member, please visit tuftsmedicarepreferred.org for member resources.

What can I do on mytuftshealthplan.com?

Manage Your Coverage

Review your benefits to see what’s covered
Look-up copayment, coinsurance and deductible amounts
Check the status of a claim, view 24 months of claims history and print your Explanation of Benefits (EOB)
Confirm referrals and authorizations

Take Charge of Your Health

Take a personal health assessment and learn about your health.
Check out the health and wellness multi-media library, chock full of videos, interactive tools, and MP3 audio files
Create your private, personal health record to store your vital health information

Manage Your Pharmacy Benefits

View your pharmacy claims and prescription history
Check drug costs and co-payment amounts
Refill mail-order prescriptions and check order status
Learn about time and money saving tools
Access your secure message center

Changes + Requests

Update your information

Change your primary care physician (PCP)
Inform us of your new home or email address or phone number
Order a replacement member ID card
Certify your student dependent
Massachusetts members age 18 and older can print 1099-HC forms for state income tax filing