Where to Fill Your Prescriptions
You have options when filling prescriptions
Go to any of the 68,000 participating retail pharmacies in the Optum Rx network to obtain most covered medications. These include retail chain stores, independent pharmacies, and designated specialty pharmacies.
Use the Optum Rx mail-order pharmacy service for most covered maintenance medications. Maintenance medications are those you refill each month for conditions such as diabetes, high blood pressure, and asthma.
Please note - Select Network plans: Members of our Select plans are required to fill most of their maintenance medications through the Optum Rx mail-order pharmacy service to receive coverage. With mail order, Select plan members can fill a prescription for any one maintenance medication two times at a retail pharmacy, but will then receive coverage for the prescription through the Optum Rx mail-order service only.
In general, mail-order service is not recommended for medications that are dispensed in limited quantities, because prescriptions for these medications are typically dispensed in less than a 90-day supply.
Designated specialty pharmacies
Fill prescriptions for designated specialty medications at Optum Rx specialty pharmacies.