You can reach our member services team at 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m., excluding holidays. Our team can help you:
We have bilingual staff. We also have translation services if your first language is not English.
Our website is another great way to learn about your plan. Visit TuftsHealthOneCare.org to view your plan details. You also can:
Our member portal is an easy way to find the information you need any time! You can search for a provider or choose a PCP (primary care provider). You can also view your new member ID card and more. Sign up at TuftsHealthPlan.com/MemberLogin.
Tufts Health One Care is a health plan designed to help you feel your best.
Find out what medical, behavioral health, dental and vision benefits are covered by your plan.
Find out how to access routine, urgent and emergency care.
Find out how to get free transportation to medical appointments.
Call us at 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. We have bilingual staff available and can provide translation services if your preferred language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.