We also cover transportation to community services and activities that help you maintain your independence when these needs are included in your care plan.
We work with Coordinated Transportation Solutions (CTS) to offer you covered rides. You can arrange for a ride from CTS in three ways:
To learn more about transportation services, including how to access them during an emergency, look in your Member Handbook.
Learn about the covered benefits and care management services you can access as a member.
Tufts Health One Care is a health plan designed to help you feel your best.
Find out what medical, behavioral health, dental and vision benefits are covered by your plan.
Find out how to access routine, urgent and emergency care.
Find out how to get free transportation to medical appointments.
Call us at 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. We have bilingual staff available and can provide translation services if your preferred language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.