Get the most recent information about COVID-19 from Tufts Health Plan or for more information visit the CDC website.
Tufts Health Plan:
If you need any of the above services, have questions regarding any provider directory information, or would like to report an inaccuracy or network access issue, please contact Tufts Health Plan Member Services at 800.462.0224 (Commercial Products) or 888.257.1985 (Tufts Health Direct).
To report provider directory inaccuracies electronically, please visit our provider search and select your plan. Search or select the provider whose information you believe needs updating and click “Tell us if something needs to change”.
Please note that if you have complaints regarding provider directory inaccuracies or provider network access issues, you also have the right at any time to contact the Commonwealth of Massachusetts Division of Insurance at (877) 563-4467, Option 2 or www.mass.gov/doi.