Behavioral health (BH) integrated clinical management (ICM)
Based on your BH needs, the services you get and/or any related medical conditions, you may need added support
- Have severe BH (mental health and/or substance use) issues
- Have two or more BH hospital stays in a 12-month period
- Have three or more BH emergency room visits in a 12-month period
- Have not or cannot access services in the community
- Have a catastrophic event
- Had several hospital stays in the past
- Have a new diagnosis of a major mental illness
- Have health or cultural needs that require services from several agencies
To talk to a care manager, call 866-738-4116 (TTY: 711). We’re open Monday through Friday, from 8 a.m. to 6 p.m. We’re happy to help.