A new path to better behavioral health

We're here to help.

March 23, 2023

We think your behavioral health (BH) (mental health and substance use disorder) is just as vital as your physical health. So we’ve made some changes that help you get the BH support you need. Here are some of the ways we’re doing more to support your BH needs:

  • You can call one Member Services phone line for help with your physical and BH issues.
  • Our new Service Navigation team can help you find the right BH provider and make your first appointment.
  • Your medical and BH care managers work together to streamline your care.
  • You have access to new digital tools.
  • You can find information you can trust in our online library.

Need help with your BH needs? Call Member Services at 866-738-4116 (TTY: 711). Our team is here to help Monday through Friday, from 8 a.m. to 6 p.m.