How to Keep Your Coverage

The Department of Human Services (DHS) may need to get in touch with you. So make sure you have a current mailing address on file with DHS. If you’ve moved since you enrolled, it’s time to call DHS and ensure they can reach you.  

Once a year, the state will contact you to make sure you are still eligible for Medicaid. Be on the lookout for a notice in the mail from DHS. Be sure to read the notice carefully and respond promptly. If you have any questions about your notice, please contact HealthSource RI or DHS.

There are four ways to renew:

• Online – You can renew online at healthsourceri.com. 
• By phone – You can call HealthSource RI at 855-840-4774 (TTY: 888-657-3173) to renew by phone.  
• By mail – You can send your application to:
  • State of Rhode Island,
    P.O. Box 8709, Cranston,
    RI 02920-8787
• In person – You can renew at a Rhode Island Department of Health office near you. You also can meet with someone near you who can help you renew. Call 855-651-7879 to find help in your language.

If you are newly eligible for Medicaid, you will be directed to select a plan. Once you select a plan or the state assigns you to a plan, you have up to 90 days to choose a new health plan.

At least once a year, Rhode Island will have an annual plan change opportunity period for existing Medicaid members. This is a time when you can change from your current health insurance plan to a new one.