Holiday hours

In observance of the New Year's holiday, our Member Services departments may be closed or have reduced hours. Please view our full list of hours.

Your member portal

Connect with your health plan anywhere 24/7

Your member portal is a convenient way to manage your health care 24/7 and do things like:

  • Choose or change your primary care provider (PCP)
  • Check if your doctor needs to get prior authorization (permission) for you to get a service
  • Check the status of a claim or prior authorization
  • View or print your member ID card
  • Update your contact information

Sign up today!

All you need is a few minutes and your Tufts Health Plan member ID card.

Take your benefits on the go

With the Tufts Health Plan app, you can take your plan information anywhere, even to the doctor’s office and the pharmacy. Simply download the app from the Apple App Store or Google Play.

App Store
Google Play

 

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We're happy to help.