Quality

More than a buzzword

For 40 years, we’ve been working hand-in-hand with doctors and hospitals to make higher quality and more affordable care a reality for the businesses and individuals we serve. 

We believe the key to lower health care costs is better health care.

We strive to set the standard for outstanding quality health care, service, and value. And we're committed to providing innovative, high-quality health care coverage. The plan offers members and employers an array of health management programs, which support evidence-based approaches to health and wellness.

Our provider network

We recognize that improving health care quality is a team effort. That’s why our network includes some of the best doctors and leading hospitals in the world. Our providers are required to meet and maintain the highest-quality standards to become part of our network.

PCP medical record reviews

Primary Care Provider medical record reviews are performed periodically on certain PCPs to assess compliance with standard medical record keeping and documentation practices.