We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.
Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you:
To get personal help from our team, call 888-257-1985 (TTY: 711). Ask for care management.
Manage your weight and create a healthy diet through our Good Measures* program. You can work with a dietitian and create a personal plan. To learn more, go to TuftsHealthTogether.Goodmeasures.com or call 844-398-9510 (TTY: 711).
*Tufts Health Plan has a minority ownership interest in Good Measures.
Behavioral Health Service Navigation is a foundation of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated teams are ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.
For more information, call Member Services at 888-257-1985 (TTY: 711).
Learn what innovative steps CHA is taking to help you stay healthy.
Tufts Health Together with CHA gives you lots of ways to stay healthy.
Find out how to access routine, urgent and emergency care.
Get rewarded with gift cards just for taking care of your health.
From nutrition and fitness coaching to managing special health conditions, we've got you covered.
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).
We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.