We surround you with care

We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.

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Care management

Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you:

To get personal help from our team, call 888-257-1985 (TTY: 711). Ask for care management.

Nutrition coaching

Manage your weight and create a healthy diet through our Good Measures* program. You can work with a dietitian and create a personal plan. To learn more, go to TuftsHealthTogether.Goodmeasures.com or call 844-398-9510 (TTY: 711).

*Tufts Health Plan has a minority ownership interest in Good Measures.

Behavioral health

Behavioral Health Service Navigation is a foundation of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated teams are ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.

For more information, call Member Services at 888-257-1985 (TTY: 711).

Ovia 

Ovia Health has maternity and family health solutions that can guide you through some of life's biggest transitions. Ovia offers support for reproductive health, starting a family, having a healthy pregnancy, balancing life as a working parent and managing menopause.

Ovia provides access to enhanced, personalized health and wellness content and in-app messaging.

To stay up to date on Ovia Health’s new features, sign up for Ovia at the Apple Store or Google Play, or learn more here.
 

CHA’s Population Management Program

Learn what innovative steps CHA is taking to help you stay healthy.

Tufts Health Together with CHA gives you lots of ways to stay healthy.

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Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

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Enjoy great EXTRAS

Get rewarded with gift cards just for taking care of your health.

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See how we can help you improve your health

From women’s health and family support, nutrition and fitness coaching to managing special health conditions, we've got you covered. 

Need help?

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your protected health information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

Helpful contact information

For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).

We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.