Contact Information for Small Businesses and Large Employers

Current Employers:

Sales & Service: 8:30am - 5:00pm (M-F)

Watertown: 800.208.8013 
Worcester: 800.208.9545
Providence, RI: 800.455.2012

Premium Billing

Call: 800.818.4388

Technical Support: 8:30am - 5:00pm (M-Th); 10:00am - 5:00pm (Fridays)

Password resets must be requested by phone for HIPAA compliance.
Email: employer@tufts-health.com
Call: 866.300.1712

Self-insured Medical Expense Funding Invoice: 8:30am - 5:00pm (M-F)

Email: self_insured@tufts-health.com
Call: 617.972.9036

Prospective Employers and Quotes:

Massachusetts Offices:

Groups with 5 - 50 eligible employees:
Greg Saia, Sales Coordinator
Call: 800.208.8013, ext. 58682
Email: greg_saia@tufts-health.com
Fax: 617.923.5880

Groups with 51+ eligible employees:
Large Accounts
Call: 800.208.8013
Email: Large_Group_Prospects@tufts-health.com
Fax: 617.923.5880

Providence, RI Office:

Please note: Group Retiree and non-group Medicare Advantage plans are not yet available in Rhode Island.

Groups with 2 - 50 eligible employees:
Greg Saia, Sales Coordinator
Call: 800.208.8013, ext. 58682
Email: greg_saia@tufts-health.com
Fax: 617.923.5880

Groups with 51+ eligible employees:
Large Accounts
Call: 800.208.8013
Email: Large_Group_Prospects@tufts-health.com
Fax: 617.923.5880

Tufts Health Plan Medicare Preferred:

Please note: Group Retiree and non-group Medicare Advantage plans are not yet available in Rhode Island.

Quote requests and questions, contact: 
Mary Bartkiewicz, Manager, Client Services
Call: 800.208.8013, ext. 54303
Email: mary_bartkiewicz@tufts-health.com

Intermediaries:

Groups with 1 - 4 eligible employees, contact:

Health Services Administrators 
Call: 877.777.4414

Small Business Service Bureau:
Call: 800.222.3434

Non-Group Individuals:
Call: 800.957.6596

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