In observance of the Thanksgiving holiday, our Member Services departments may be closed or have reduced hours. Please view our full list of hours.
We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.
Manage your weight and create a healthy diet through our Good Measures* program. You can work with a dietitian and create a personal plan. To learn more, go to TuftsHealthTogether.Goodmeasures.com or call 844-398-9510.
* Tufts Health Plan has a minority ownership interest in Good Measures.
Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you:
To get personal help from our team, call 888-257-1985 (TTY: 711). Ask for care management.
We know having a baby can be stressful. MassHealth offers a doula program to give you extra support.
A doula is a non-medical provider who can support you while you are pregnant, during labor and delivery, and after your baby is born. A doula can visit you at home to help you get ready for delivery, learn how to take care of your newborn and more! A doula does not take the place of your provider.
Behavioral Health Service Navigation is a foundation of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated teams are ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.
For more information, call Member Services at 888-257-1985 (TTY: 711).
Tufts Health Together gives you lots of ways to stay healthy.
Find out how to access routine, urgent and emergency care.
Get rewarded with gift cards just for taking care of your health.
From nutrition and fitness coaching to managing special health conditions, we've got you covered.
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).
We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.