Get care from a nurse, doctor or other provider
Find out how to access routine, urgent and emergency care.
We surround you with care
We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.
Good Measures
Manage your weight and create a healthy diet through our Good Measures* program. You can work with a dietitian and create a personal plan. To learn more, go to TuftsHealthTogether.Goodmeasures.com or call 844-398-9510.
* Tufts Health Plan has a minority ownership interest in Good Measures.
Care management
Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you:
- Manage symptoms and feel your best with chronic conditions
- Deal with long-term medical needs like cancer or caring for a sick newborn
- Get behavioral health care for things like depression or substance use issues
- Get help when you need food, housing and other resources that support your health
To get personal help from our team, call 888-257-1985 (TTY: 711). Ask for care management.
Behavioral health
Behavioral Health Service Navigation is a foundation of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated teams are ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.
For more information, call Member Services at 888-257-1985 (TTY: 711).
Check out your benefits
Tufts Health Together with UMass Memorial Health gives you lots of ways to stay healthy.
Enjoy great EXTRAS
Get rewarded just for taking care of your health, with gift cards and special discounts.
See how we can help you improve your health
From nutrition and fitness coaching to managing special health conditions, we've got you covered.
Need help?
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We can provide free translation and/or interpreter services if your first language is not English.
We respect the privacy and confidentiality of your protected health information
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
Helpful contact information
For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).
We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.