At Tufts Health Plan, we make it easy and affordable to take care of your health, diet, fitness and more.
Get back up to three months of fitness center membership fees for staying active! After you’ve been a Tufts Health Direct member for four consecutive months, you can apply for a reimbursement using the Fitness Center Reimbursement form.
Manage your weight and create a healthy diet with the help of a dietitian through our Good Measures program. To learn more, go visit Good Measures or call 844-398-9510.
Tap into a new source of motivation with a lifestyle program called Omada that offers support from peers, a health coach and more. To learn more, visit omadahealth.com or call 888-409-8687.
Care management is our way of making sure you get the support you need no matter what. Our care managers can help you:
To get personal help from the Tufts Health Plan team, call 888-257-1985 (TTY: 711).
Behavioral Health Service Navigation is a cornerstone of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated team is ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.
For more information, call Member Services at 888-257-1985 (TTY: 711).
Ovia Health has maternity and family health solutions that can guide you through some of life's biggest transitions. Ovia offers support for reproductive health, starting a family, having a healthy pregnancy, balancing life as a working parent and managing menopause.
Ovia provides access to enhanced, personalized health and wellness content and in-app messaging.
To stay up to date on Ovia Health’s new features, sign up for Ovia at the Apple Store or Google Play, or learn more here.
Find out how to access routine, urgent and emergency care.
Get rewarded just for taking care of your health.
From women’s and family health support, nutrition and fitness coaching to managing special health conditions, we've got you covered.
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m.
We can provide free translation and/or interpreter services if your first language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
For any questions about benefits and services we provide, or to ask for a printed copy of your Member Handbook, please call our member services team at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m., excluding holidays. Our member services team has bilingual staff available and offers free translation services in over 200 languages.
We also can give you information in other formats and different languages. To request materials in other formats or languages, call us at 888-257-1985 (TTY: 711).