Get care from a nurse, doctor or other provider
Find out how to access routine, urgent and emergency care.
Get rewarded for taking care of your health
EXTRAS program
Eligible Tufts Health Direct members can get these great EXTRAS:
- A $50 or $25 gift card to use for a convertible or booster car seat.
- A supermarket gift card for adults who have an annual wellness visit.
- A gift card for completing five routine diabetes screenings.
Click here for up-to-date information about EXTRAS, including eligibility. You can also download the EXTRAS form(s). To request EXTRAS, follow the directions on the form and send us the completed form. Note: EXTRAS are subject to change.
Enjoy great EXTRAS
Get rewarded just for taking care of your health.
See how we can help you improve your health
From women’s and family health support, nutrition and fitness coaching to managing special health conditions, we've got you covered.
Need help?
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m.
We can provide free translation and/or interpreter services if your first language is not English.
We respect the privacy and confidentiality of your protected health information
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
Helpful contact information
For any questions about benefits and services we provide, or to ask for a printed copy of your Member Handbook, please call our member services team at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m., excluding holidays. Our member services team has bilingual staff available and offers free translation services in over 200 languages.
We also can give you information in other formats and different languages. To request materials in other formats or languages, call us at 888-257-1985 (TTY: 711).