Get care from a nurse, doctor or other provider
Find out how to access routine, urgent and emergency care.
We surround you with care
We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.
Good Measures
Manage your weight and create a healthy diet with the help of a dietitian through our Good Measures* program. To learn more, go visit Good Measures or call 844-398-9510.
*Tufts Health Plan has a minority ownership interest in Good Measures.
Care management
Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you:
- Manage symptoms and feel your best with conditions like asthma and diabetes.
- Deal with long-term medical needs like cancer or caring for a sick newborn.
- Get behavioral health care for things like depression or substance use issues.
- Get help when you need food, housing and other resources that support your health.
To get personal help from the Tufts Health Plan team, call 866-738-4116 (TTY: 711). Ask for Care Management.
Doula services
We know having a baby can be stressful. We offer a doula program to give you extra support.
A doula is a non-medical provider. A doula can visit you at home to help you get ready for labor and delivery, learn how to take care of your newborn and more! A doula does not take the place of your provider.
Behavioral health
Behavioral Health Service Navigation is a cornerstone of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated team is ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.
For more information, call Member Services at 866-738-4116 (TTY: 711).
Check out your benefits
Tufts Health RITogether gives you lots of ways to stay healthy.
Enjoy great EXTRAS
Get rewarded with gift cards just for taking care of your health.
See how we can help you improve your health
From nutrition and fitness coaching to managing special health conditions, we've got you covered.
Need help?
Call us at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m.
We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.
We respect the privacy and confidentiality of your protected health information
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
Helpful contact information
For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 866-738-4116 (TTY: 711).
We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.
The Rhode Island All-Payer Claims Database
All health plans in Rhode Island, including Tufts Health Plan, send claims information to the Rhode Island All-Payer Claims Database (APCD). Rhode Island developed the APCD as part of its work on health care reform. Policy makers use APCD reports to make better health care decisions.
As a member of Tufts Health RITogether, your claims data will be included in the APCD. We send this information securely, and it is anonymous. That means that people’s names are not included.
We hope that you will choose to be a part of the APCD to help improve health care in Rhode Island. However, you can choose not to take part. Adults can opt out themselves. Parents/guardians of members under the age of 18 can opt out on their dependent’s behalf.
Later this year, you can opt out of the APCD by visiting riapcd-optout.com. Please select Tufts Health RITogether as your primary health plan. Or you can call 855-747-3224 to opt out. If you have any questions, email [email protected].