We surround you with care

We want to help you improve your health and feel good. Your plan offers programs to help with your diet, disease symptoms and more.

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Good Measures 

Manage your weight and create a healthy diet with the help of a dietitian through our Good Measures program. To learn more, go visit Good Measures or call 844-398-9510

Care management 

Care management is our way of making sure you get the support you need. No matter what. Our care managers can help you: 

  • Manage symptoms and feel your best with conditions like asthma and diabetes.
  • Deal with long-term medical needs like cancer or caring for a sick newborn.
  • Get behavioral health care for things like depression or substance use issues.
  • Get help when you need food, housing and other resources that support your health. 

To get personal help from the Tufts Health Plan team, call 866-738-4116 (TTY: 711). Ask for Care Management. 

RI Medicaid now provides a doula benefit!

A doula is a professionally trained person who can give you non-medical* support before, during and after you deliver. Through a blend of in person and virtual visits, a doula will get to know you and your desires, and can:

  • Share info about pregnancy, labor and birth
  • Answer your questions
  • Advocate for you and help you get the services you need
  • Help you have a memorable birth experience
  • Coach you through caring for a baby and caring for multiple kids
  • Offer breast/chestfeeding tips, and more!

*A doula does not take the place of your provider.

Behavioral health

Behavioral Health Service Navigation is a cornerstone of Tufts Health Plan’s whole-person care approach. Our highly trained and dedicated team is ready to guide you from the very first phone call, to help ensure a compassionate and streamlined experience for you and your covered family members.

For more information, call Member Services at 866-738-4116 (TTY: 711).
 

Check out your benefits

Tufts Health RITogether gives you lots of ways to stay healthy.

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Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

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Enjoy great EXTRAS

Get rewarded with gift cards just for taking care of your health.

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See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

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Need help?

Call us at 866-738-4116 (TTY: 711), Monday through Friday, from 8 a.m. to 6 p.m.

We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your protected health information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

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Helpful contact information

For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 866-738-4116 (TTY: 711).

We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.

The Rhode Island All-Payer Claims Database