You and your eligible dependents will now get your MassHealth benefits from Tufts Health Together with CHA. You may have signed up. Or the state may have assigned you to our plan. Either way, we are happy to have you as a member!
Tufts Health Plan and Cambridge Health Alliance (CHA) are working together to improve the health and wellness of our MassHealth members through an innovative accountable care organization (ACO). As a member of Tufts Health Together with CHA, you get medical, dental and behavioral health (mental health and substance use) care in an integrated way.
This welcome kit has all the details you need to get started. For more details about Tufts Health Together with CHA, visit our website. View your Member Handbook to learn more about your plan coverage, benefits, Member Rights and Responsibilities, Covered Services List and more.
Your plan benefits are ready and waiting. Get started below.
Our member portal is the easiest way to get the information you need any time. Find a health care provider, view your new member ID card and more.
Sign up now.
You also can download the Tufts Health Plan app to start using the portal on your smartphone.
These are the only PCPs who accept Tufts Health Together with CHA.
Your PCP is the person you will see for much of your care. He or she helps keep you healthy. If you do not currently use CHA for primary care, you can search for a PCP in our network at TuftsHealthTogether.com/CHA.
Talk with your PCP about staying in-network before you make an appointment. In-network means you receive care within the network of providers for your health plan. The network includes:
You also can call us at 888-257-1985 (TTY: 711) and follow the prompts. Our member services team can help you find a provider who is right for your age, health concern or treatment you need.
With Tufts Health Together with CHA, you get all the benefits of MassHealth, including:
You also get EXTRAS perks from Tufts Health Plan. Get rewarded with gift cards just for taking care of your health. Learn more about EXTRAS at TuftsHealthPlan.com/TogetherEXTRAS.
You can call us if you have any questions about services that are or are not covered. Pharmacy copayments for covered generic, preferred brand-name and select over-the-counter drugs are free for members. MassHealth covers eyeglasses. You can choose from MassHealth's selection of eyeglasses.
Tufts Health Together with CHA gives you lots of ways to stay healthy.
Find out how to access routine, urgent and emergency care.
Get rewarded just for taking care of your health, with gift cards and special discounts.
From nutrition and fitness coaching to managing special health conditions, we've got you covered.
Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.
View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.
For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).
We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.