Welcome

You and your eligible dependents will now get your MassHealth benefits from Tufts Health Together with CHA. You may have signed up. Or the state may have assigned you to our plan. Either way, we are happy to have you as a member!

Tufts Health Plan and Cambridge Health Alliance (CHA) are working together to improve the health and wellness of our MassHealth members through an innovative accountable care organization (ACO). As a member of Tufts Health Together with CHA, you get medical, dental and behavioral health (mental health and substance use) care in an integrated way.

This welcome kit has all the details you need to get started. Visit TuftsHealthTogether.com/CHA to learn more about your health plan and to see your Member Handbook or Covered Services List.

Your plan benefits are ready and waiting. Get started below.

mother looking at laptop while young daughter sits on her lap
Your online portal

Our member portal is the easiest way to get the information you need any time. Find a health care provider, view your new member ID card and more.
Sign up now.

You also can download the Tufts Health Plan app to start using the portal on your smartphone.
Download on the App StoreGet It on Google Play

Find a doctor or other provider

Your PCP is the person you will see for much of your care. He or she helps keep you healthy. If you do not currently use CHA for primary care, you can search for a PCP in our network at TuftsHealthTogether.com/CHA.

Talk with your PCP about staying in-network before you make an appointment. In-network means you receive care within the network of providers for your health plan. The network includes:

  • CHA specialists
  • CHA hospitals
  • Beth Israel Deaconess Medical Center
  • MassGeneral Hospital for Children, and other in-network providers

You also can call us at 888-257-1985 (TTY: 711) and follow the prompts. Our member services team can help you find a provider who is right for your age, health concern or treatment you need.

patient walking and talking with their doctor
patient at the dentist
Check out your benefits

With Tufts Health Together with CHA, you get all the benefits of MassHealth, including:

  • Yearly checkups, provider visits and hospital stays
  • Mental health and substance use disorder services
  • Prescription and select over-the-counter drugs (covered in full for members younger than 21)
  • Eye exams and eyeglasses
  • Dental care and more

You also get EXTRAS discounts and perks from Tufts Health Plan. Get rewarded with gift cards and more just for taking care of your health. Learn more about EXTRAS at TuftsHealthPlan.com/TogetherEXTRAS.

Check out your benefits

Tufts Health Together with CHA gives you lots of ways to stay healthy.

Physicians talking to each other

Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

family picking up a prescription

Enjoy great EXTRAS: discounts and perks


Get rewarded just for taking care of your health, with gift cards and special discounts.

People working out

See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

Need help?

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We also have translation services if your first language is not English.

We respect the privacy and confidentiality of your Protected Health Information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

HOW ARE WE DOING?
Take our brief survey