Flu shots

The number of seasonal flu cases is high and keeps rising. Flu shots are covered in full for Tufts Health Plan members; there’s no extra cost.

 

El número de casos de gripe estacional es elevado y sigue en aumento. Los miembros de Tufts Health Plan tienen cobertura total para las vacunas contra la gripe; no hay ningún costo adicional.  

Learn more about flu prevention

Welcome

You and your eligible dependents will now get your MassHealth benefits from Tufts Health Together, a managed care organization (MCO) plan. You may have signed up. Or the state may have assigned you to our plan. Either way, we are happy to have you as a member!

 

This welcome kit has all the details you need to get started. For more details about Tufts Health Together, visit our website. View your Member Handbook to learn more about your plan coverage, benefits, Member Rights and Responsibilities, Covered Services List and more.

 

Your plan benefits are ready and waiting. Get started below.

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woman looking at a laptop with toddler on her lap

Join our member portal and choose a PCP

Our member portal is the easiest way to get the information you need any time. Find a health care provider, view your new member ID card and more. Sign up now.

You also can download the Tufts Health Plan app to start using the portal on your smartphone.

You will need to have a primary care provider (PCP) who is part of our network. Your PCP is the person you will see for much of your care. He or she helps keep you healthy. You can use the member portal to choose a new PCP.

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Find a doctor or other provider

You can choose from our network of excellent, trusted health care providers. Visit TuftsHealthPlan.com/Together to find a doctor, hospital or other provider. See if the doctors you see now are in our network or search for new ones.

You also can call us at 888-257-1985 (TTY: 711) and follow the prompts. Our member services team can help you find a provider who is right for your age, health concern and type of treatment.

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Check out your benefits

With Tufts Health Together, you get all the benefits of MassHealth, including:

  • Visits to doctors and specialists
  • Prescription and select over-the-counter drugs
  • Eye exams and eyeglasses

You also get EXTRAS perks from Tufts Health Plan. Get rewarded with gift cards just for taking care of your health. Learn more about EXTRAS at TuftsHealthPlan.com/TogetherEXTRAS.

See a list of covered services in your Member Handbook or Covered Services List 

You can call us if you have any questions about services that are or are not covered. Pharmacy copayments for covered generic, preferred brand-name and select over-the-counter drugs are free for members. You can choose from MassHealth's selection of eyeglasses.

Check out your benefits

Tufts Health Together gives you lots of ways to stay healthy.

doctors having a conversation at the hospital

Get care from a nurse, doctor or other provider

Find out how to access routine, urgent and emergency care.

Learn more
woman picking up a prescription with her children

Enjoy great EXTRAS

Get rewarded with gift cards just for taking care of your health.

Learn more
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See how we can help you improve your health

From nutrition and fitness coaching to managing special health conditions, we've got you covered.

Learn more
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Need help?

Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff. We can provide free translation and/or interpreter services if your first language is not English.

We respect the privacy and confidentiality of your protected health information

View our Notice of Privacy Practices (“the Notice”) for details on how we protect your privacy. The Notice informs you how we use and/or disclose your PHI. For more information or a paper copy of the Notice, call the Member Services number on the back of your member ID card.

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Helpful contact information

For information on your plan coverage, benefits, and your rights and responsibilities, or to ask for a printed copy of your Member Handbook in alternative formats, such as large print or braille, please call us at 888-257-1985 (TTY: 711).

We can give you material in other formats and different languages. We have bilingual staff available and free translation services in more than 200 languages.