More than 1 in 5 people in the U.S. aged 12 and over* have a substance use disorder (SUD) and/or misuse or abuse alcohol or drugs of some kind. That means many of us have or know someone with a SUD.
The good news is that evidence-based treatments for SUDs are effective in helping people manage these conditions.
We’re here for you. With help and support.
Tufts Health One Care covers a broad range of treatment options for addiction, including:
- Inpatient detoxification and residential treatment
- Partial hospital programs and intensive outpatient programs
- Structured outpatient addiction programs (SOAP)
- Outpatient therapy and medication management
- Medication-assisted treatment, including methadone maintenance and use of Suboxone
- Naloxone (Narcan), a medication that can reverse an opioid overdose. You do not need a prescription and have no copayment for this drug.
Getting care
Your Tufts Health One Care plan includes care management services through our collaboration with Cityblock. Together with Cityblock, we’re committed to providing the support you need to address alcohol, opioid and other substance use disorders.
If you need help for a substance use disorder, call your Cityblock care team at 1-833-904-2273 (TTY: 711) 24 hours a day, seven days a week. If you need emergency care, go to the nearest emergency department.
Consumer Advisory
The Massachusetts Office of the Attorney General issued a consumer advisory about scams involving out-of-area substance use disorder facilities.
(link opens outside Tufts Health Plan's website)
Need more info?
- Alcohol and substance use disorder information on our online health guide.
- Alcohol and Substance Use Disorder (PDF) brochure
Other support
- The Massachusetts Help Line is a statewide public resource for finding substance use treatment and recovery services. Help Line services are free and confidential. Visit helpline.org or call 1-800-327-5050.
- Department of Mental Health—Young Adult Resource Guide Substance Abuse Resources (link opens outside Tufts Health Plan's website)
- Massachusetts Organization for Addiction Recovery
- Al-Anon/Alateen Family Groups
A 12-step program (based on the Alcoholics Anonymous model) for those affected by someone else’s alcohol or drug problem. For information, call 1-888-425-2666.
- Alcoholics Anonymous (link opens outside Tufts Health Plan's website)
Information on the widely available and well-known 12-step program for recovery from alcohol addiction. Contains service center locations and phone numbers by state.
The Care Act
In 2018, Massachusetts lawmakers passed the CARE Act, an act that expands treatment for people who suffer from opioid addiction. Under the law, Tufts Health One Care members can:
- Request less than the prescribed amount of a schedule II narcotic substance.
- Return to the same pharmacy within 30 days to fill the rest of their partially filled prescription without incurring any additional costs.
*U.S. Department of Health and Human Services