Health Equity Data

Understanding you

We are committed to improving the health and wellness of the diverse communities we serve, and we are continually looking for ways to improve our member experience. We believe that understanding differences in social determinants and health status of our varied member populations is critical to improving the quality of health for all.

Most ethnically diverse population centers¹

Health disparities within our region’s diverse communities¹

Employers - help us help you

We ask employers to share information such as race, ethnicity, and language to help better communicate with the diverse populations we serve. We’ve found that culturally and linguistically tailored programs enhance members’ satisfaction with their health care and also help them make better, healthier choices.

We collect REL data from members on our secure portal at mytuftshealthplan.com. And employers can support this effort by:

EMSI 2017; 2015 Massachusetts Health Insurance Survey; MA Department of Public Health, 2014; MA Department of Public Health, 2011

• Directing employees to complete the member REL survey at mytuftshealthplan.com.
• Providing member-level information to Tufts Health Plan as part of your company’s standard enrollment file (834).

1. EMSI 2017; 2015 Massachusetts Health Insurance Survey; MA Department of Public Health, 2014; MA Department of Public Health, 2011