Employer Contact Information

For current large and small group employers

Sales and service

8:30am - 5:00pm (M-F)
Canton, MA: 800.208.8013 
Providence, RI: 1.800.455.2012

Premium billing

Call: 800.818.4388

Technical support

8:30am - 5:00pm (M-Th); 10:00am - 5:00pm (Fridays)
Password resets must be requested by phone for HIPAA compliance.
Email: employer@tufts-health.com
Call: 866.300.1712

Self-insured medical expense funding invoice

8:30am - 5:00pm (M-F)
Email: self_insured@tufts-health.com
Call: 617.972.9036