For an Eighth Straight Year, Tufts Health Plan Earns 5 Stars from the Centers for Medicare and Medicaid Services
Only Massachusetts plan to receive the honor
One of 57 plans nationally to receive the rating, putting it in the top 11 percent nationally
Canton, Mass. — For an eighth year in a row, Tufts Health Plan, a Point32Health company, has earned 5 out of 5 stars for its Tufts Medicare Preferred HMO plans from the Centers for Medicare and Medicaid Services (CMS) in its annual Star quality ratings for 2023. Tufts Health Plan is the only Massachusetts plan to receive a 5 Star rating this year, and one of a very few plans in the country to receive this rating for eight years in a row.
“This 5 Star rating – for an unprecedented eighth year in a row – shows the strong collaboration between our colleagues and the provider community to guide and empower our Medicare members to live healthier lives,” said Patty Blake, president of Medicare at Point32Health. “It is more important than ever that our Medicare members have access to high-quality health benefits and services.”
CMS rated 507 Medicare Advantage plans this year. CMS calculates Star ratings from 1 to 5 (with 5 being the best) based on quality and performance for Medicare health and drug plans to help beneficiaries, their families and caregivers compare plans. Ratings are given for quality measures across several categories including keeping members healthy, managing chronic conditions, member satisfaction, customer service and pharmacy services. The rating puts Tufts Medicare Preferred among the top 11 percent of plans nationally. Tufts Medicare Preferred received 5 stars in 15 out of 35 measures.
Point32Health is a leading health and wellbeing organization, delivering an ever-better health care experience to everyone in our communities. Building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
Our programs take a 360-degree view of health for our members—no matter their age, health, race, identity or income. Our Institute works to improve population health—and our Foundation works with communities to support, advocate and advance healthier lives for everyone. We use empathy to understand what’s important to those we serve, always making their priorities our own. And we work to guide and empower people by bringing together wide-ranging partners and perspectives to create new approaches that make a real difference for our community, our industry and our 2.2 million members across New England.
Representatives are available 8 a.m.–8 p.m., 7 days a week (Mon.–Fri. from Apr. 1–Sept. 30). Tufts Health Plan is an HMO/PPO plan with a Medicare contract. Enrollment in Tufts Health Plan depends on contract renewal. Every year, Medicare evaluates plans based on a 5-Star rating system. Visit www.medicare.gov for more information. Tufts Health Plan Medicare Advantage (HMO) plans received 5 out of 5 Stars for contract years 2016, 2017, 2018, 2019, 2020, 2022, and 2023. Tufts Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-701-9000 (HMO)/1-866-623-0172 (PPO) (TTY: 711). H2256_2023_227_M