Some drugs require prior authorization. To request a drug authorization for a Tufts Health Public Plans patient, fax the appropriate medication request form.
For Tufts Health Together members, requests are reviewed and initial determinations regarding prior authorizations are made within 24 hours of receiving complete medical information. Once a decision is made, Tufts Health Plan will notify providers by fax within the 24-hour period, or by mail if no fax is available.