Outpatient Behavioral Health Services

Tufts Health Public Plans - Massachusetts

Outpatient Psychotherapy

Prior authorization is not required for outpatient psychotherapy for Tufts Health Direct, Tufts Health Together or Tufts Health RITogether members.

Prior authorization is required for outpatient psychotherapy after the initial 12 visits per benefit year for Tufts Health Unify members. For more information, refer to the Tufts Health Unify Behavioral Health Prior Authorization (PA) and Notification Grid located in the Provider Resource Center.   

Acupuncture detoxification and substance use treatment

Please call 888.257.1985 for initial authorization.

Electroconvulsive therapy (ECT)

Prior authorization is not required for electroconvulsive therapy.

Group therapy

Prior authorization is not required for group therapy (90853). This service does not count toward a Tufts Health Unify member’s initial 12 outpatient visits per benefit year.

Additional Information

Fax all behavioral health forms to 888.977.0776.

For additional information, refer to the Behavioral Health Prior Authorization and Notification Grid for  Tufts Health Together and Tufts Health Direct  or Tufts Health Unify located in the Provider Resource Center.

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Behavioral Health Diversity Survey

Your answers to this survey will help us identify behavioral health practitioners who can meet preferences around languages spoken, faith, ethnicity, age, or other demographic characteristics important to the member.

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