Behavioral Health Overview



Providers should confirm member benefits prior to rendering services. Members are covered as described in their benefit document. Providers can obtain specific benefit information by:

  • Logging in to the secure Provider website
  • Using the interactive voice response (IVR) system by calling 800.208.9565
  • Speaking to a Behavioral Health Coordinator at 800.208.9565. The Behavioral Health Department is open Monday, Tuesday, Wednesday and Friday 8:30 a.m.–5 p.m. and Thursday 9 a.m.–5 p.m.

Please Take Our

Behavioral Health Diversity Survey

Your answers to this survey will help us identify behavioral health practitioners who can meet preferences around languages spoken, faith, ethnicity, age, or other demographic characteristics important to the member.

Take the Survey