Behavioral Health Overview



Providers should confirm member benefits prior to rendering services. Members are covered as described in their benefit document. Providers can obtain specific benefit information by:

  • Logging in to the secure Provider website
  • Using the interactive voice response (IVR) system by calling 800.208.9565
  • Speaking to a Behavioral Health Coordinator at 800.208.9565. The Behavioral Health Department is open Monday, Tuesday, Wednesday and Friday 8:30 a.m.–5 p.m. and Thursday 9 a.m.–5 p.m.