Your Care Plan

We work with you and your Cityblock Health care manager to create an individualized care plan (ICP) that details your health needs and how your care team will help address those needs.

Your care manager will visit you for an in-home assessment within the first 90 days of your membership with Tufts Health Unify. This visit helps us and your care manager learn more about you and your health and support service needs. You or your authorized representative can ask questions and will have an opportunity to review and approve the care plan.

Your care plan is flexible and can change as your needs change. You can view and edit your care plan 24/7. Simply log in to your member portal and click on “Care Plans” under the “My Health” tab.

Your care manager will stay in touch with you to help you update your care plan. Your care manager also will let your care team know about any changes so they can better provide and manage your care.

Learn more about your care and your care team.



Tufts Health Unify is a health plan that contracts with both Medicare and MassHealth to provide benefits of both programs to enrollees. It is for people with both Medicare and MassHealth ages 21 through 64 at the time of enrollment.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information contact the plan or read the Member Handbook (2023).

Si habla español, tiene disponible los servicios de asistencia de idioma gratis. Llame al 1-855-393-3154 (TTY: 711), siete días de la semana, de 8 a.m. a 8 p.m. La llamada es gratuita.

You can get this document for free in other formats, such as large print, formats that work with screen reader technology, braille, or audio. Call 1-855-393-3154 (TTY:711), seven days a week, from 8 a.m. to 8 p.m. The call is free.

The List of Covered Drugs and/or pharmacy and provider networks may change from time to time throughout the year. We will send you a notice before we make a change that affects you.

Benefits may change on January 1 of each year.


H7419_4520_CMS Approved
Page modified on: 3/16/2022 5:35 PM